At Santinni Online, we strive to provide high-quality products and a smooth shopping experience. Please read our Cancellation and Refund Policy carefully before making a purchase.
1. Order Cancellation
Customers can request an order cancellation within 2-3 days from the purchase date before the materials are processed for production/shipping.
Once the materials have been processed, orders cannot be canceled.
info@ /+91 8547073169 To cancel an order, please contact our support team at
with your order details.
2. Refund Policy
We offer refunds only under the following conditions:
If the order is canceled within the allowed timeframe, a full refund will be issued.
If an order is delayed or out of stock, customers will have the option to receive a refund or choose an alternative product.
Refunds will be processed within Ssantinni business days and credited back to the original payment method.
3. Non-Refundable Items
Orders that have already been processed or shipped.
Custom-made, personalized, or special-order items.
Products damaged due to misuse, negligence, or improper handling.
4. Contact Us
For any refund or cancellation requests, please reach out to us at: 📧 info@