Cancellation and Refund Policy

At Santinni Online, we strive to provide high-quality products and a smooth shopping experience. Please read our Cancellation and Refund Policy carefully before making a purchase.

1. Order Cancellation

• Customers can request an order cancellation within 2-3 days from the purchase date before the materials are processed for production/shipping.
• Once the materials have been processed, orders cannot be canceled.

• [email protected] /+91 8547073169 To cancel an order, please contact our support team at

  with your order details.

2. Refund Policy

We offer refunds only under the following conditions:

• If the order is canceled within the allowed timeframe, a full refund will be issued.
• If an order is delayed or out of stock, customers will have the option to receive a refund or choose an alternative product.
• Refunds will be processed within Ssantinni  business days and credited back to the original payment method.

3. Non-Refundable Items

• Orders that have already been processed or shipped.
• Custom-made, personalized, or special-order items.
• Products damaged due to misuse, negligence, or improper handling.

4. Contact Us

For any refund or cancellation requests, please reach out to us at:
📧 [email protected]

📞 +91 8547073169